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Customer Inspection Representative (all genders)

Permanent employee, Full-time · Hamburg
Your missions
The CIR represents the Customer (aircraft owner) and is the interface with the OEMs during the aircraft final assembly process: Technical (airframe, engines, and systems), Cabin equipment and aircraft acceptance then delivery. 
  
  • Represent and support the Customer for each FAL Presentation/Inspection 
  • Participate as the Customer Representative during the FAL coordination meetings with Airbus
  • Coordinate with the Airbus Customer Manager and FAL Customer Manager (FCM)
  • Follow the QLBs, Concessions and deviations  
  • Ensure corrective actions are taken immediately during the presentation or recorded tracked and closed at a later date
  • Generatetimely and accurate Inspection Reports  
  • Attend, upon request, to presentations as defined by the Customer
  • Provide technical assistance during the delivery and acceptance phase

Operational supervisor: ATS Technical Support Manager and the client

Your profile
Training – Experience
  • Customer Inspection Representatives qualifications and experience
  • EASA Part 66 B1 Licensed Engineer (or equivalent)
  • A320 qualified (desirable)
  • Base maintenance experience as inspector (desirable)
  • Aircraft Production Line Inspector (desirable)
  • More than 10 years aircraft production, engineering or maintenance experience
Related Knowledge: 
  • Excellent technological aeronautical knowledge (aerodynamics & flight controls, general technology, structure, aircraft systems, avionics & electrical installations)
Expertise:
  • Knowledge of the aeronautical environment (security, safety and quality measures)
  • Intercultural skills and customer minded
  • Good organizational skills
  • Autonomous – can work without supervision
  • Familiar with computer programs: MS Office programs, SAP, and Airbus internal tools (Zamiz, Tandem, ACPnG, IBM etc.)
  • Knowledge of the follow-up tools (TLB, QLB, etc)
  • Have Customer-oriented approach (listening, offering support and deliver on time)
  • Familiar with measurement tools: Voltmeter, multimeter, gap gun, etc.
  • Ability to detect, report non-conformities and make sure they are corrected
  • Familiar with report writing (accurate and straight to the point)
  • Good Communicator
  • Flexible and good at stress management
  • Fluent in English: spoken and written
Why join Derichebourg?
  • A good and pleasant working atmosphere
  • A motivated and cooperative team
  • A good integration process
  • A contribution to the HVV Proficard
  • Active promotion of personal development
  • 28 days' holidays per year and a working time account
  • A company retirement savings plan
  • A contribution to the gym membership fees
  • Participation in the "Corporate Benefits" programme
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About us

DERICHEBOURG Aeronautics Services GmbH

DERICHEBOURG Aeronautics Services Germany GmbH was founded in 2009 as the German subsidiary in aviation of the internationally successful DERICHEBOURG GROUP.
As a partner of clients such as the Airbus Group, we support our customers with expertise, proactivity and a strong service ethos. We are aviation professionals and assist our clients with various projects in all phases of an aircraft's life. Our company is characterised by a high level of expertise and experience and is characterised by an international corporate culture through its affiliation with its French parent company.
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Your application!
We appreciate your interest in Derichebourg aeronautics services. Please fill in the following short form. Should you have any difficulties in uploading your files, please contact us by mail at derichebourg-jobs@m.personio.de
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