Customer Inspection Manager (all genders)

Permanent employee, Full-time · Hamburg

Your missions
The C.I.M. is the interface between the different partners which are the Aircraft Manufacturer and the clients (buyers of the aircraft), at the following level:
  • Technical : airframe, engine, systems, etc
  • Commercial: cabin equipment
  • Aircraft delivery
  • Ensures the reception of the clients
  • Leads the different presentation or inspection visits
  • Takes into accounts and handles the remarks made by the clients on the QLB (Quality Log
  • Book)
  • Negociates with the clients and/or partners
  • Transmits the client remarks written in the QLB to the production group
  • checks the conformity of the partner action and monitors the progress
  • Takes part to technical meetings with the clients and the design office
  • Sends the invitations for the clients visits
  • Seaks for solutions concerning QLB open points while collaborating with the differents partners and design office
  • Ensures some checks and controls by delegation of the client
  • Updates the database used by the Work Package Manager
  • Reporting lines and functional connections:
  • Operational supervisor: Work Package Manager or Unit Leader
  • Internal & external functional connections: client , design office

Your profile

Training - experience:
  • Bachelor level, with aeronautical specialization or military training
  • Intercultural training is a plus
  • 10 to 15 years of experience in aeronautical environment

Related knowledge:

  • Fluent Technical English level
  • Deep knowledge of aeronautical environment
  • Deep technological aeronautical knowledge (aerodynamic and flight mechanics, general technology, structure, aircraft systems, flight instruments and electrical installations)
  • Good knowledge of internal procedures and of the clients procedures
  • Good knowledge of international relations
  • Good computer skills
  • Knowledge of SAP


  • Apply internal processes and the client processes Provide a quality service
  • Know the different steps of an aircraft construction
  • Know the documents linked with this position
  • Follow the indicators linked with the construction progress
  • Keep a good relationship with the clients
  • Answer to the clients requests (Airbus and airlines)
  • Detect and communicate any malfunction to the clients and Airbus Quality


  • Capable of working either alone or as part of a team
  • Capable of taking initiatives
  • Good relational skills
  • Diplomatic
  • Capable of working without supervision
  • Sense of organisation
  • Discipline
  • Adaptability
  • Capable of handling stress
  • Capable of responding rapidly
Why join Derichebourg?
Elevate your career in a diverse and inclusive setting that celebrates differences. Join us and experience:
  1. Positive Work Environment: Immerse yourself in a good and pleasant atmosphere that values diversity, fostering creativity and collaboration.

  2. Dynamic Team Culture: Be part of a motivated and cooperative team that thrives on the strength of its multicultural dynamics, making every day a unique and enriching experience.

  3. Seamless Integration: Our welcoming integration process ensures you feel at home from day one, embracing the richness of diverse backgrounds and perspectives.

  4. HVV Proficard Contribution: Enjoy the convenience of a contribution towards your HVV Proficard, making your daily commute hassle-free in our vibrant, multicultural city.

  5. Personal Development Support: Experience active promotion of your personal and professional growth in an environment where global perspectives open doors to new horizons.

  6. Generous Time Off: Revel in 28 days of holidays per year and a flexible working time account, allowing you to appreciate cultural holidays and festivals that matter to you.

  7. Financial Security: Secure your future with a company retirement savings plan, ensuring peace of mind as you plan for the years ahead in our globally minded organization.

  8. Fitness Perks: We care about your well-being! Benefit from our contribution to your gym membership fees, promoting a healthy and active lifestyle in our multicultural community.

  9. Corporate Benefits: Unlock exclusive perks and discounts through our participation in the "Corporate Benefits" programme, enhancing your experience in a workplace that celebrates global perspectives.
Join us, where your career journey is complemented by a vibrant and supportive multicultural environment. Your success knows no boundaries!

 Apply now and embrace a future full of opportunities on a global scale.
About us

DERICHEBOURG Aeronautics Services GmbH

DERICHEBOURG Aeronautics Services Germany GmbH was founded in 2009 as the German subsidiary in aviation of the internationally successful DERICHEBOURG GROUP.
As a partner of clients such as the Airbus Group, we support our customers with expertise, proactivity and a strong service ethos. We are aviation professionals and assist our clients with various projects in all phases of an aircraft's life. Our company is characterised by a high level of expertise and experience and is characterised by an international corporate culture through its affiliation with its French parent company.

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