Head of Quality (m/f/d)

Permanent employee, Full-time · Hamburg

Your missions
The purpose of the position is to ensure an independent authority for monitoring the corporate structure/processes with direct connection to the management. With his experience, the Head of Quality & Process Management directly draws the attention of the management to deviations of existing processes from normative requirements, as well as customer requirements, and develops solutions with regard to the process chain. He is responsible for monitoring and revising internal company guidelines.

•    Support in the implementation of quality-related requests
•    Participation and technical advice in the strategic planning and implementation of the company's quality policy and objectives in close cooperation with the management
•    Continuous review and further development of the organisation's process landscape
•    Coordination, consulting and training of managers and functional employees around the process landscape
•    Communicating quality principles to drive quality awareness in the company
•    Coordination of the development, updating and further development of the QM specifications: QM manual and QMS
•    Review of internal and external quality documents (e.g. EN9100, ISO27001, ISO45001, ISO14001, ASR)
•    Planning and carrying out supplier audits
•    Planning and implementation of internal audits and management reviews
•    Planning, participation and monitoring of certification examinations
•    Monitoring of quality indicators (across projects), support with error analyses (RCAs)
•    Determine customer satisfaction on the basis of quality figures
•    Management/monitoring of audit results
•    Carrying out quality training
•    Support in the creation and management of function/role descriptions

Operational supervisorreporting to the General Management of Derichebourg Aeronautics Services GmbH – The CEO
Your profile
  • Ideally an Engineering Degree related to Quality or A Master Degree in Quality Management or equivalent 
  • Professional experience in quality management, in handling and implementing a quality management system
  • Good knowledge in the field of aerospace or comparable industries, as well as the technical environment of the organisation
  • Knowledge of quality standards (EN9100, ISO 9001)
  • Knowledge of information security (ISO27001, ISO 27002)
  • Knowledge of the Airbus environment (ASR, DOA regulations, etc.)
  • Audit experience (internal: project & system audits; external: supplier audits), certification as auditor
  • Experience in process management (visualisation, improvement of processes)
  • Experience in risk management
  • Programming skills (e.g. VBA)
  • Very good Office365 knowledge (e.g. Sharepoint, Power Automation)

Other competencies
  • Extensive experience with quality management methods (e.g. RCAs, Ishikawa, Pareto), process management (e.g. BPMN2.0), risk management (FMEA, stochastic scenario analysis)
  • Experience in agile process management (e.g. via Scrum/Kanban)
  • Additional qualification in Lean Management, as well as Design for Six Sigma knowledge (Green-/Black Belt certification)
  • Basic knowledge in project management
  • Good conceptual and analytical skills
  • Structured way of working

Interpersonal Skills
  • Strong communication skills 
  • A very good level of English (C1level minimum) and a good German level 
  • Familiar with multicultural environment
  • Good relational skills and disciplined
  • Ability to set priorities
  • Capable of contributing to continuous improvement
  • Analytical skills
  • Critical and Teaching skills
  • Freely take initiatives
  • Dynamic and very flexible
  • Strict, reactive and autonomous 
  • Solution-oriented mindset
  • Good at stress and pressure management
  • A well-developed ability to adapt
Why Derichebourg?
We offer:

  • A good and pleasant working atmosphere
  • A motivated and cooperative team
  • A good integration process
  • A contribution to the HVV Proficard
  • Active promotion of personal development
  • 28 days of holiday per year and a working time account
  • A company retirement savings plan
  • A contribution to the gym membership fees
  • Participation in the "Corporate Benefits" programme
About us

DERICHEBOURG Aeronautics Services GmbH

DERICHEBOURG Aeronautics Services Germany GmbH was founded in 2009 as the German subsidiary in aviation of the internationally successful DERICHEBOURG GROUP.
As a partner of clients such as the Airbus Group, we support our customers with expertise, proactivity and a strong service ethos. We are aviation professionals and assist our clients with various projects in all phases of an aircraft's life. Our company is characterised by a high level of expertise and experience and is characterised by an international corporate culture through its affiliation with its French parent company

Your application!
We appreciate your interest in Derichenourg aeronautics services. Please fill in the following short form. Should you have any difficulties in uploading your files, please contact us by mail at derichebourg-jobs@m.personio.de

Please upload your CV, recent certificates as well as a brief cover letter (in total max. 20 MB).

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